Privacy Policy

Who we are

This website is operated by YCARTE HOLDINGS LIMITED, a company registered in the British Virgin Islands, with its office at 3rd Floor, Akara Building, Road Town, Tortola VG1110, British Virgin Islands (“YCARTE”, “we”, “us”).

We are responsible for the personal information described in this policy. You can reach us at any time at ycarteholdings@gmail.com.

Information we collect

When you contact us

When you submit the inquiry form, the details you enter (your name, company, email address, telephone number, subject and message) are sent to us through Formspree, a form-processing service that delivers them to our email inbox. When you email or call us directly, we receive the information you choose to share.

When you visit the website

Like most websites, our hosting provider may automatically record limited technical information, such as your IP address, browser type, the pages requested and the date and time of the request. These server logs are used to operate and secure the website. We do not use them to identify you.

Cookies and tracking

This website does not use cookies, analytics, advertising or tracking technologies, and it does not store information in your browser. Fonts and images are hosted with the website, so browsing it does not send requests to third-party services. When you submit the inquiry form, its contents are sent to Formspree so that they can be delivered to us.

If this changes, we will update this policy and, where required, ask for your consent before any non-essential cookies are set.

How we use your information

We use the information you send us to:

• respond to your inquiry and communicate with you;
• assess and develop a potential commercial relationship or transaction;
• keep appropriate business records;
• comply with legal, regulatory and compliance obligations.

We do not sell your personal information, and we do not send marketing messages without your permission.

Legal bases

Where data protection laws such as the UK or EU General Data Protection Regulation apply, we rely on our legitimate interests in responding to inquiries and conducting our business, on taking steps at your request before entering into a contract, on compliance with our legal obligations, and on your consent where it is required.

Sharing your information

We share personal information only where necessary, with:

• service providers who support our operations, such as our email, form-processing (Formspree) and website hosting providers;
• professional advisers, such as lawyers and accountants;
• counterparties to a potential transaction, only with your agreement;
• authorities or other parties where required by law.

International transfers

We work internationally, and our service providers may process information in countries other than your own, including outside the UK and European Economic Area. Formspree, which delivers our form submissions, processes information in the United States. Where required, we take appropriate steps to ensure that your information remains protected.

Retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to maintain our business relationship with you and to meet legal and regulatory requirements. We then delete it or keep it in a form that no longer identifies you.

Security

We take reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet or of electronic storage is completely secure.

Your rights

Depending on where you are located, and under applicable law including the British Virgin Islands Data Protection Act, 2021, you may have the right to access your personal information, correct or delete it, restrict or object to its use, receive a copy of it, and withdraw your consent at any time.

To exercise these rights, email us at ycarteholdings@gmail.com. You also have the right to complain to your local data protection authority.

Children

This website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this policy or how we handle personal information, please contact us at ycarteholdings@gmail.com, call us on +971 52 211 4671 or write to YCARTE HOLDINGS LIMITED, 3rd Floor, Akara Building, Road Town, Tortola VG1110, British Virgin Islands.